How to optimise the reporting of suspicious emails
User reporting of emails can be a key component of your cybersecurity strategy. However, it can become a double-edged sword if there isn’t an appropriate remediation strategy in place.
To avoid overwhelming your security team with email reports (and a flood of false positives), you should reduce the volume of malicious spam, improve the accuracy of user reports, and automate (or outsource) their handling.
The strategies outlined in this eBook will help you enhance your organisation’s security and optimise the handling of malicious emails:
- How to encourage more users to report suspicious emails.
- Ways to help users better distinguish real threats.
- Practical steps to optimise their response to reports of suspicious emails.