Quality Policy

ACRECENTA DEVELOPMENT, SL (hereinafter, Acrecenta), a company dedicated to “The Information Systems that support the processes of design, development, implementation, support, training, and maintenance of the software development services provided by Acrecenta Development” has decided to implement a Quality Management System based on the ISO 9001:2015 standard to improve the service it provides to its clients at Av. del President Companys, 9, 1st Floor, 08911 Badalona, Barcelona.

At Acrecenta we consider continuous improvement of the quality of our services and the satisfaction of our clients and stakeholders as one of our core values. We integrate dialogue and understanding with our stakeholders into our governance strategies, as well as the inclusion of their requirements and expectations in our objectives as a fundamental pillar of our mission, vision, and values.

As part of Acrecenta’s management’s commitment and leadership, the necessary resources, responsibilities, and mechanisms have been put in place to ensure the proper implementation, development, and commitment to the continuous improvement of a QUALITY MANAGEMENT SYSTEM, aligned with the requirements of the international ISO 9001:2015 standard.

To this end, Acrecenta’s Quality Management System is founded on the following commitments:

• Quality and its improvement are the responsibility of all members of Acrecenta, starting with Management.
• Quality is achieved by planning, executing, reviewing, and improving the Management System, always considering the organization’s internal and external context, including climate change.
• Quality is oriented towards the satisfaction of all our clients (and stakeholders) through the organization's commitment to meeting their needs and requirements, as well as legal and regulatory requirements and product-specific requirements, while also minimizing the environmental impact of our organization.
• The quality of our products/services relies on the effectiveness of the Quality Management System, in which error prevention is fundamental, always seeking the continuous improvement of our management system.
• Quality drives us to pay close attention to technological evolution and the potential improvements that new technologies may offer.
• Quality requires the participation and collaboration of everyone, and therefore this Policy is disseminated to all Acrecenta staff for their awareness and understanding.

To fulfill these commitments, we have designed and approved specific objectives that are measured and evaluated periodically.