Privacy Policy

Version published on January 02, 2024.

This Privacy Policy describes how ACRECENTA DEVELOPMENT SL (hereinafter, interchangeably, "ACRECENTA") collects, processes and uses the personal information of its customers and users, always supporting us in our commitment to privacy and security of the data information, being collected exclusively for specific, explicit and legitimate purposes, not being able to be treated in a manner incompatible with said purposes and in strict compliance with the applicable regulations on the protection of personal data, in particular, the General Protection Regulation Data (EU) 679/2016 (hereinafter, RGPD) and Organic Law 3/2018 on Protection of Personal Data and Guarantee of Digital Rights (hereinafter LOPDGDD).

The Privacy Policy will be updated periodically in order to clarify or reflect the new practices in the management of the privacy of our users or the legislative, jurisprudential or interpretation modifications of the Spanish Agency for Data Protection or other Authorities of Control that may occur and that should be applied and will be accessible at all times for consultation from the website www.acrecenta.com.

Identification of the person responsible for the treatment:

The entity responsible for the processing of your data is:



Avenida President Companys, 9, planta 1, 08911 Badalona (Barcelona)

934 610 518 - moc.atnecerca@dpd

Means through which we process your data

We process personal data in the following cases:

  • (i) Visits to our website;
  • (ii) Interaction, connection or links with our website through social media tools, blogs or other websites;
  • (iii) Use of any of our electronic communication services, send us an email, send us a query or suggestion through our contact forms;
  • (iv) Sending curriculum vitae to be part of our team;
  • (v) Creation of user accounts and access to the customer account;
  • (vi) Electronic contracting of our products or services.

For what purposes do we process your data

From ACRECENTA we treat your personal data respecting the principles set out in the applicable regulations and in particular the RGPD and the LOPDGDD. Personal data will not be used for purposes other than those set out below:

Customer data

The data of our clients will be processed in order to provide the contracted services, as well as to carry out the fiscal, accounting and administrative billing management of the contractual relationship that legitimizes the data processing. We may also process our clients' data based on our legitimate interest in sending them news or information related to our activity, products and services, promotions, events and discounts through our Newsletter. The client may oppose the receipt of said communications at any time through the procedures enabled for such purposes in the contracting documents, as well as cancel the subscription to the Newsletter at any time, by accessing the unsubscribe procedure on foot of each Newsletter, or communicating it in writing to moc.swenailerca@dpd

Web user data

The browsing data of users of the website will be processed only for statistical and analysis purposes, in accordance with the provisions of our cookie policy as well as to provide information about our business activity and, where appropriate, to serve to your inquiries and suggestions.

CV data

In the same way, we can process curriculum vitae data in the event that the interested parties send it to us by e-mail. In these cases, the data will be processed for the sole purpose of participating in the current or future active selection processes.

Data collected through the contact forms

We may also process personal data if interested parties send us queries, complaints or suggestions through the contact forms provided for this purpose on our website, with the sole purpose of responding to their request. In no case will we incorporate this data into other databases or send commercial communications electronically without prior authorization from the owner of the data. The mandatory data of each form will be identified as such. In the event of their absence or incorrectness, ACRECENTA will not be able to identify you correctly and, consequently, the query will be deleted.

Data of e-mails received

We will also process personal data if the interested parties send queries, complaints or suggestions by email to the addresses provided on the website for this purpose. In this case, the data will be processed for the sole purpose of responding to the request for them. In no case will we incorporate this data into other databases or send commercial communications electronically without prior authorization from the owner of the data.

Data collected through our profiles on Social Networks

We may process the data of Social Network users who interact with the ACRECENTA profile page in our profiles on the different social networks. The information provided by ACRECENTA, in its social media profiles is for informational purposes only. ACRECENTA, is not responsible for the errors contained, nor for the damages or losses derived from its use. In relation to the modification of your data in a social network, we inform you that when using a platform other than ACRECENTA, you can do so through the configuration of your profile of each of your profiles in the different social networks. ACRECENTA, you can only consult or cancel your data as a follower.

Newsletter subscription

Web users may subscribe to our Newsletter by filling in the data in the subscription form enabled on the website www.acrecenta.com. The data of the subscribers to the Newsletter will be treated with the sole purpose of sending information about the activity of ACRECENTA, as well as to inform them of news, promotions, organized events or applicable discounts on our products or services based on the prior consent of the themselves. Subscribers may cancel the Bulletin / Newsletter subscription at any time, by accessing the unsubscribe procedure at the foot of each Newsletter, or by communicating it in writing to moc.atnecerca@dpd

To whom we communicate your data

ACRECENTA guarantees the confidentiality of personal data, not communicating them to third parties without the prior authorization of the owner thereof. However, due to the different needs of ACRECENTA, we may communicate your data to the following recipients:

Service providers

ACRECENTA may subcontract different services with external providers who will have access to personal data that may be, by way of example and without limitation: distributors, lawyers and attorneys, auditors, consultants, financial entities, cloud service providers or in the cloud and its computer servers, and other providers and professionals, who will treat personal data as processors in the name and on behalf of ACRECENTA. In this case, the providers will have signed personal data treatment agreements limiting their treatment to the purposes of the Service provided and always under the security measures established by current regulations.

Virtual POS or payment platforms

ACRECENTA may communicate payment data to virtual POS providers or other electronic payment platforms such as Braintree, in order to facilitate means of payment for our activities and services.

Public administration and authorities

We may disclose your data and any other information that is in our possession or that is accessible through our systems and is required in accordance with the legal and regulatory provisions applicable to the case to the Public Administration with competence in the matter, as well as well as the competent public authorities. All this for legal authorization and with the sole purpose of complying with our obligations and preventing abuse of services or fraudulent activities in the services provided through our website.

Exercise of rights

If you wish to exercise your rights of access, rectification, deletion and opposition, as well as the right to portability and limitation of treatment and, where appropriate, revoke your consent in those cases in which this is the legal basis of legitimation, you can go by email -incorporating a photocopy of your NIF or equivalent document, and the description of the right you wish to exercise- to our Data Protection Delegate (DPD): moc.swenailerca@dpd

Protection of rights before the Control Authority

In any case of violation of your rights in terms of data protection, you can contact the Spanish Agency for Data Protection (www.aepd.es).

Data retention

The data referring to our clients will be kept for the time necessary to serve the purpose for which they were collected and the legal obligations derived from it. The economic data will be kept under the provisions of General Tax Law 58/2003.

The data referring to the queries made by users through the web forms, those received by e-mail, as well as the curriculum vitae data will be kept for a maximum time of one year from the date they were collected.

The data collected through cookies and / or tracking pixels, social media plug-in, and web user browsing data will have a maximum retention period of one year from its collection.

The data of subscribers to the Newsletter will be kept until the subscriber requests the cancellation of the subscription, the email account of the subscription stops working, or the client opposes receiving the Newsletter.

The data of users who access an ACRECENTA social network will not be incorporated into the company's databases, and therefore, will be kept under the conditions and for the periods of time established by the corresponding social network.

Contact with our Data Protection Officer

You can also contact our Data Protection Officer by sending an email to moc.atnecerca@dpd

User responsibilities

The user guarantees to be of legal age, having sufficient capacity and the necessary knowledge to use this website www.acrecenta.com and its content, guaranteeing that the data provided in each of the forms in which ACRECENTA requests your personal data are truthful, recognizing responsibility to inform ACRECENTA of any change and / or modification of the same for their correct treatment.

Security Measures

ACRECENTA has implemented the necessary security measures to guarantee an effective use and treatment of the personal data provided by the user, safeguarding the intimacy, privacy, confidentiality and integrity of the same, complying with the regulatory requirements provided by the regulations of application and making use of the necessary technical means to avoid the alteration, loss, unauthorized access or treatment of your data, according to the state of technology at all times, as well as the scope of control of ACRECENTA.

Related regulations

If you wish to obtain more information about the regulations that assist you, protect and establish your rights, we put at your disposal the laws that have inspired this policy and are relevant to you:

  • General Data Protection Regulation (EU) 2016/679
  • Organic Law 3/2018 on Protection of Personal Data and Guarantee of Digital Rights
  • Law 34/2002, of July 11, on services of the information society and electronic commerce